Last Updated: 1 June 2026

siti88 Privacy Policy

siti88 is committed to protecting the privacy and personal data of every Member on our platform. This Privacy Policy explains what personal information siti88 collects, how it is used, who it may be shared with, and what rights you have over your data as a Malaysian user of our services.

01 Introduction & Scope

1.1 siti88 ("we", "us", "the Operator") operates the online gaming platform accessible at siti88.win, providing online casino, live dealer, slots, and sports betting services to registered Members. In the course of providing these services, siti88 processes personal data relating to Members and visitors to the Platform.

1.2 This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by siti88. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.

1.3 This Policy applies to:

  • All registered Members of the siti88 Platform;
  • Visitors to the siti88.win website who have not registered an account;
  • Individuals who contact siti88 customer support by any channel;
  • Individuals whose data is provided to siti88 in connection with responsible gaming referrals or self-exclusion programmes.

1.4 This Policy should be read together with siti88's Terms and Conditions. Capitalised terms used but not defined in this Policy have the meanings given to them in the Terms and Conditions.

02 Personal Data We Collect

2.1 Registration Data. When you create a siti88 account, we collect: full name; date of birth; email address; Malaysian mobile phone number; and residential address.

2.2 Identity Verification (KYC) Data. To comply with our obligations under international gaming authority standards and anti-money laundering requirements, siti88 may collect: government-issued identity document (MyKad or passport); proof of address documentation; and payment method verification documents (e.g. bank statement, e-wallet screenshot).

2.3 Financial Data. siti88 collects transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g. masked bank account numbers, e-wallet IDs), and transaction timestamps. siti88 does not store full payment card numbers on its systems.

2.4 Gaming Activity Data. We collect records of all gaming activity on the siti88 Platform, including game sessions, bet amounts, wagering history, win/loss records, and bonus usage.

2.5 Technical & Device Data. When you access the siti88 Platform, we automatically collect: IP address; browser type and version; operating system; device identifiers; referring URL; and session duration and page interaction data.

2.6 Communications Data. When you contact siti88 support via live chat, email, or any other channel, we retain a record of that communication including its content, timestamp, and resolution outcome.

2.7 Responsible Gaming Data. Where you utilise siti88's responsible gaming tools (deposit limits, cooling-off periods, self-exclusion), we record the settings applied and any changes made to those settings.

03 How siti88 Uses Your Personal Data

siti88 uses personal data collected from Members and visitors for the following purposes:

  • Account Management: To register, maintain, verify, and administer your siti88 Member account, including processing login authentication and session management;
  • Service Delivery: To provide access to the siti88 gaming platform, process deposits and withdrawals in MYR, settle wagers, and deliver promotional benefits;
  • Identity Verification & Compliance: To conduct KYC verification, verify age eligibility (21+), satisfy anti-money laundering obligations, and comply with applicable legal and regulatory requirements;
  • Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account misuse, money laundering, and other prohibited conduct as defined in our Terms and Conditions;
  • Customer Support: To respond to Member inquiries, resolve disputes, and provide technical assistance;
  • Responsible Gaming: To monitor gaming behaviour for patterns that may indicate problem gambling, enforce self-exclusion settings, and comply with responsible gaming standards;
  • Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the functionality and performance of the siti88 Platform;
  • Marketing & Promotions: To send Members information about siti88 promotions, bonuses, and new features — subject to your communication preferences and applicable opt-out rights.

04 Legal Basis for Processing

4.1 siti88 processes personal data on the following legal bases:

  • Contractual Necessity: Processing necessary for the performance of the Member Agreement (Terms and Conditions) between you and siti88, including account management, game delivery, and payment processing;
  • Legal Obligation: Processing required to comply with applicable legal obligations, including KYC verification, anti-money laundering requirements, and age verification;
  • Legitimate Interests: Processing for fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring, where such interests are not overridden by your data protection rights;
  • Consent: Where siti88 relies on your consent for processing — in particular for direct marketing communications — you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05 Data Sharing & Disclosure

5.1 siti88 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

5.2 siti88 may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

  • Payment Service Providers: Including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, and Public Bank, for the purpose of processing deposits and withdrawals;
  • Game Software Providers: Including live dealer and RNG game providers, to the extent necessary for game delivery, technical support, and fair game certification;
  • Identity Verification Services: Third-party KYC and age verification providers engaged to assist siti88 in meeting its verification obligations;
  • Responsible Gaming Organisations: Information may be shared with recognised responsible gaming bodies or self-exclusion schemes, including cross-platform exclusion networks, to enforce self-exclusion requests;
  • Regulatory & Law Enforcement Authorities: Where required by law, court order, or regulatory direction, siti88 will disclose personal data to competent authorities;
  • IT & Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on siti88's behalf under binding data processing agreements.

5.3 All third parties who process personal data on behalf of siti88 are bound by contractual obligations requiring them to process data only in accordance with siti88's instructions and to maintain appropriate security measures.

06 Cookies & Tracking Technologies

6.1 siti88 uses cookies and similar tracking technologies on the siti88.win website to enhance your browsing experience, maintain session state, and analyse Platform usage.

6.2 The categories of cookies used by siti88 include:

  • Strictly Necessary Cookies: Essential for the operation of the Platform, including authentication session cookies, security tokens, and load-balancing cookies. These cannot be disabled;
  • Performance & Analytics Cookies: Used to collect anonymous statistical data about how Members use the siti88 Platform, enabling us to identify performance issues and improve the user experience;
  • Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and responsible gaming limit configurations;
  • Marketing Cookies: Used, subject to your consent, to track referral sources and measure the effectiveness of siti88's promotional campaigns.

6.3 You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair the functionality of the siti88 Platform, including the ability to log in and place wagers.

07 Data Retention

7.1 siti88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

7.2 As a general principle:

  • Member account data and KYC documentation is retained for a minimum of 5 years following account closure, in compliance with applicable anti-money laundering record-keeping obligations;
  • Transaction records are retained for a minimum of 7 years;
  • Customer support communications are retained for 3 years from the date of the interaction;
  • Responsible gaming records, including self-exclusion notices, are retained for the duration of the exclusion period plus 5 years.

7.3 Where personal data is no longer required for its original purpose and no legal obligation requires its continued retention, siti88 will securely delete or anonymise the data.

08 Security Measures

8.1 siti88 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption for all data transmission between your device and the siti88 Platform;
  • Encryption of sensitive personal data at rest, including identity documents and payment method details;
  • Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
  • Two-factor authentication requirements for internal system access by siti88 staff;
  • Regular security vulnerability assessments and penetration testing conducted by independent third parties;
  • Comprehensive incident response procedures to detect, contain, and remediate data security incidents.

8.2 In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected individuals, siti88 will notify affected Members without undue delay and take all reasonable steps to mitigate the impact of the breach.

09 Your Data Protection Rights

9.1 Subject to applicable law, you have the following rights in respect of your personal data held by siti88:

  • Right of Access: The right to request a copy of the personal data siti88 holds about you;
  • Right of Rectification: The right to request correction of inaccurate or incomplete personal data;
  • Right of Erasure: The right to request deletion of your personal data in certain circumstances (this right is subject to siti88's legal retention obligations);
  • Right to Restrict Processing: The right to request that siti88 restrict the processing of your data in certain circumstances;
  • Right to Data Portability: The right to receive your personal data in a structured, machine-readable format and to transmit it to another controller, where technically feasible;
  • Right to Object: The right to object to processing of your personal data based on legitimate interests, including direct marketing;
  • Right to Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of the above rights, please contact siti88 using the contact information in Section 13. siti88 will respond to all valid requests within 30 days. Where requests are complex or numerous, this period may be extended by a further 60 days, in which case siti88 will notify you of the extension and the reasons for it.

10 Children's Privacy

10.1 The siti88 Platform is strictly intended for adults aged 21 years and above. siti88 does not knowingly collect personal data from individuals under the age of 21. If siti88 becomes aware that it has collected personal data from a person under 21, that account will be suspended, all associated data will be reviewed, and appropriate action will be taken in accordance with our Terms and Conditions.

10.2 If you believe that a minor has registered on the siti88 Platform or that siti88 has inadvertently collected data from a minor, please notify us immediately via the contact details in Section 13.

11 Cross-Border Data Transfers

11.1 siti88 may transfer personal data to service providers and infrastructure partners located outside Malaysia. Where such transfers occur, siti88 ensures that appropriate safeguards are in place to protect personal data to a standard equivalent to that applicable under the siti88 Privacy Policy, including through the use of contractual clauses, adequacy determinations, or other recognised transfer mechanisms.

11.2 By using the siti88 Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia as described in this Section.

12 Amendments to This Privacy Policy

12.1 siti88 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, siti88 will notify affected Members by email to their registered address or by prominent notice on the Platform at least 14 days prior to the changes taking effect.

12.2 Your continued use of the siti88 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

13 Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or siti88's processing of your personal data, please contact us:

Email: [email protected]

Live Chat: Available 24/7 via the chat widget on this site.

siti88 aims to respond to all privacy-related enquiries within 5 business days. For formal data subject access requests, please indicate "Data Subject Request" in your message to expedite handling. This Privacy Policy was last reviewed on 1 June 2026.

How siti88 Protects Your Data

Six concrete data protection commitments every siti88 Member benefits from.

256-bit SSL Encryption

Every login, deposit, and withdrawal at siti88 is protected by 256-bit SSL encryption — the same standard used by major international financial institutions. Your data is never transmitted in plain text.

No Data Selling

siti88 does not sell, rent, or trade your personal data to any third party for independent marketing purposes — full stop. Your information is used only to operate the siti88 platform and comply with legal obligations.

Encrypted Data at Rest

Sensitive data including KYC documents and payment method details stored on siti88 systems is encrypted at rest. Access is restricted to authorised personnel on a strict need-to-know basis.

Your Right to Access & Delete

Every siti88 Member has the right to access, correct, or request deletion of their personal data. Submit a data request via the contact details in our Privacy Policy and we will respond within 30 days.

Regular Security Audits

siti88 conducts regular independent penetration tests and security vulnerability assessments. Findings are remediated promptly. Security is an ongoing operational priority, not a one-time certification exercise.

Breach Notification

In the unlikely event of a data security incident affecting your personal data, siti88 will notify you without undue delay and provide clear information about the nature of the incident and steps taken to mitigate it.

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